Video Conferencing
Delivering an Omnichannel user experience
45 Mins
Today’s consumers live in a hyper-connected world. People have choices in terms of communication preferences. Most people switch between channels for personal communication, and some want the same omnichannel customer experience when communicating with businesses.
This can be achieved by mapping customer journeys across touch-points and creating unified behavioral profiles.
Watch this webinar where we will explore how OmnePresent helps in delivering an engaging Omnichannel experience :
Strategies for a successful and smooth Omnichannel customer
self-service experience in the world of hyper change
How customizing customer service experience can give you a
competitive edge
How to create smart and engaging applications
Real-world use cases transforming customer experiences
Demo and case studies
Q&A session
Video Conferencing
Delivering an Omnichannel user experience
45 Mins
Today’s consumers live in a hyper-connected world. People have choices in terms of communication preferences. Most people switch between channels for personal communication, and some want the same omnichannel customer experience when communicating with businesses.
This can be achieved by mapping customer journeys across touch-points and creating unified behavioral profiles.
Watch this webinar where we will explore how OmnePresent helps in delivering an engaging Omnichannel experience :
Strategies for a successful and
smooth Omnichannel customer
self-service experience in the world
of hyper change
How customizing customer service
experience can give you a
competitive edge
How to create smart and engaging
applications
Real-world use cases transforming
customer experiences
Demo and case studies
Q&A session
Speaker
Kunal Sonawala
BU Head, Omnepresent Technologies
