GOVERNMENT

CASE STUDY: MEETING UP THEIR CITIZENS’ DEMANDS,
A MUNICIPALITY AGENCY MIGRATES TO OUTSYSTEMS

The granting-of-special-assistance application is realized in close cooperation with a municipality agency that came to OutSystems for their recognization towards the importance of digital transformation. They were struggling to keep up with the technical change that their citizens now require.

Find out how the organization used OutSystems to :

  • Improved digital experiences for citizen portals and self-service.

  • An up-to-date system to boost business efficiency.

  • Shift citizens away from one-to-one interactions.

  • Timely completion of tasks, which once took much time.

  • Accurate taxation & improved user-experience.

  • Reduced costs, reduced errors, and trained developers.

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