The recent research from Gartner explores the firm’s 10 strategic technology trends for 2020 that will drive significant disruption and opportunity over the next five to 10 years. Do you know which one is at the top? It’s HyperAutomation.
So here’s our breakdown of what it is, what makes it different from regular automation, and what are the top trends that will help HyperAutomation change the world?
What is HyperAutomation?
As the name suggests, HyperAutomation isn’t about your typical automation strategy but goes beyond that. Gartner defines it as “the combination of multiple machine learning (ML), packaged software, and automation tools to deliver work.”
The HyperAutomation today involves a combination of tools, including robotic process automation (RPA), intelligent business management software (iBPMS) and Artificial Intelligence (AI), with a goal of increasingly AI-driven decision making. It extends across a wide range of tools that can be automated, but also refers to the sophistication of the automation which is to analyze, design, automate, discover, measure, monitor, reassess.
Now let’s explore what makes HyperAutomation unique, and also how it’s likely to become the future of today’s evolving business climate.
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When intelligence is inculcated in robotic process automation (RPA), it becomes a new technology called HyperAutomation. HyperAutomation has the potential to enhance other technological processes rather than replacing them. It is more about applying automation to the new technologies in the present in order to automate more decisions during a business process.
2. Intensifying the use of Artificial Intelligence –
The basic philosophy behind Artificial Intelligence is, “Can a computer system be made in such a way that it functions just like a human brain”? When AI learns how to solve a problem, it can solve it much faster, again and again.
With voice-based technology being a trend, making the more human-friendly devices, or using the data to develop devices to free-up the time and invest in more creative activities, the story says a lot about the evolution of Artificial Intelligence. AI achieves these tasks much faster and cheaper than humans.
3. Autonomous things –
Self-driving vehicles take the front seat when we talk about autonomous things, autonomous robots, smart home devices, and drones can also make a difference for businesses. Therefore, these technologies can lead to partial or full automation of tasks. The year 2020 and beyond is expected to see new heights with more amount of intelligent things. Autonomous things have the potential to stand all alone, work independently.
4. Natural Language Processing –
Natural language processing (NLP) is a form of AI that is easy to understand when you start using it. Thus, it can do a lot to help propel your business forward. Natural language processing is useful to create systems like speech recognition, spam detection, named entity recognition, document summarization, question answering, autocomplete, machine translation, predictive typing and so on.
Considering its ability in the future, it will help one improve efficiency and insights while communicating.
5. Goes beyond Automating tasks –
HyperAutomation upgrades automation, adding more intelligence to automation and using a broader set of tools so that previously un-automatable tasks can easily be automated. HyperAutomation also assumes a broad automation layer across the entire organization, enabling automation to span organizational boundaries in an easier way.
Organizations of today need to embrace HyperAutomation in order to thrive in the new normal.
Contact our team to schedule a 30 minute demo on how HyperAutomation can be instrumental for your business.
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